Reports to: Executive Director

Status: Part Time OR Full Time

Location: Clayton, New York

To Apply: Email resume and cover letter to programs@savetheriver.org with the subject line last name, first name – Membership & Engagement Coordinator Position

Organization Overview

Save The River, a member-based, nonprofit environmental organization, has been the “voice for the St. Lawrence River” in the U.S. and Canada since 1978. Save The River’s mission has always been to restore, preserve, and protect the ecological integrity of the Upper St. Lawrence River through advocacy, education, and research. In
2004, Save The River was designated the Upper St. Lawrence Riverkeeper and became a member of the international Waterkeeper Alliance with the goal of a swimmable, fishable, drinkable River.

As the leading grassroots advocacy organization working to protect the St. Lawrence River, Save The River takes an active role in River policy issues, engaging decision makers, community leaders, residents, visitors, and volunteers to make positive change. Every year, we work with school districts in the watershed to educate
1,500+ students in a place-based curriculum that stresses age-appropriate aspects of stewardship.

Significant progress has been made in protecting the St. Lawrence River's water quality and habitat, and in expanding the number of people and communities involved in that effort during the 48 years of Save The River’s existence. However, much remains to be done, and we are looking to expand our team to take on the task.

Position Summary

The Membership and Engagement Coordinator plays a critical role in managing and growing the organization’s membership base and creating and executing membership and fundraising campaigns. This position involves managing monthly, annual, and corporate gifts while maintaining and updating an accurate membership database and other financial records. The role of the Membership and Engagement Coordinator also includes keeping up relationships with current members, sponsors, and cultivating new memberships and sponsorships from businesses and individuals while incorporating our mission into these engagements.

Duties and Responsibilities

• Processing daily donations, including memberships, general donations, etc., while maintaining an accuratedatabase.
• Creating and signing daily gratitude and tax letters in response to the donations.
• Handling inquiries and maintaining member relationships: Responding promptly to member questions, requests, concerns, and complaints via various channels (phone, email, in person, etc.).
• Developing Strategies: Creating and implementing membership recruitment and retention initiatives
• Participating in direct outreach, community education, and public speaking.
• Cultivating partnerships with other businesses, community organizations, and local governments to promote Save The River’s programs and enhance Save The River’s ability to fulfill its mission and the goals of its programs.
• Conducting outreach efforts to engage prospective members and attract new ones.
• Member engagement: Organizing events and other activities to foster a sense of belonging and community amongst members.
• Collaboration with other departments/co-workers to ensure membership is fully integrated across all facets of the organization’s work.
• Plan/assist with organization events; recruit and manage volunteers for events.
• Coordinate member events, ensuring logistics and member satisfaction are met.
• Responsible for calendar sponsorships and assisting with securing other event sponsors and in-kind donations.
• Assist with grant research, and member merchandise ordering & tracking.
• Assist with the storefront layout & intern training as it relates to membership.
• Take ownership of assigned tasks and follow through to ensure completion, demonstrating reliability and commitment to team outcomes.
• Demonstrate a commitment to fostering a respectful and inclusive team culture.
• Other duties as assigned.

Qualifications

• A bachelor’s degree in business, communications, marketing, or related fields is preferred, or a minimum of two years’ experience in relevant fields. Fundamental math skills (basic arithmetic skills) required.
• Excellent oral, writing, listening, and communication skills, effective public speaker in a variety of settings, including asking for financial support through membership or sponsorship.
• Experience with Salesforce or similar CRM software and prior fundraising experience is preferred.
• Strong emotional intelligence and organizational skills. Demonstrated history of working well as part of a team.
• Takes responsibility for actions and provides constructive, respectful feedback.
• Capacity to manage several projects at once and deal effectively with the challenge of multitasking.
• Ability to manage projects, partnerships, and professional relationships.
• Ability to plan, organize, and think strategically and independently while being adaptable and flexible.
• Proficiency with Microsoft Office suite, Google Office applications, and Apple hardware.
• Prior work experience with conservation or environmental not-for-profit is a plus.
• Driver’s License, Passport, and the ability to travel to Canada.
• Knowledge of the St. Lawrence River, and environmental policy and restoration techniques strongly preferred.
• Ability to lift 40lbs.
• Commitment to Save The River’s mission and values.

Work Environment

• Office environment with some outdoor river-related activities during the summer and early fall.
• Some weekend work.
• Ability and willingness to travel throughout the River region and occasionally beyond for meetings and conferences.
• Salary Hiring range full-time ($39,000-$41,000), part-time ($18.75-$19.75/hour), depending on experience. Initial offers are firm within this range.
• Opportunity for professional growth, potentially leading to paths for advancement.
• Generous benefits, respect for work-life balance.
• Save The River is an equal opportunity employer.